Returns and Exchanges

Thank you for your interest in our store. Please note the following:

  • Returns and exchanges are accepted within 30 days of receipt of the item(s). The item(s) need to be unopened, unused and in salable condition. The return postage is to be paid by the purchaser. Credit will be given on the original payment method. 
  • All sale items are FINAL SALE.
  • Reward points have no cash value and may not be transferred or combined.
  • Performance of any medical service is at the discretion of our medical staff.
  • If you are not an appropriate candidate for a service you have purchased, the purchase amount may be applied towards another service or products that are available in our Skin Store. 

Should you have any questions or concerns, please contact us at (704) 333-9113 or contact us here.